Stage 01
Before it ships
Condition and packing recorded at origin is what later decides whether damage travelled with the cargo or was loaded into it.
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Everything we are instructed to do.
Seventeen headings, four stages, one instruction. Most files begin with a single survey and end somewhere further down the list.
Stage 02
While it moves
What is recorded at the rail, in the holds and on the unit is the only account of the voyage anyone will have afterwards.
Stage 03
When it arrives
What a survey can establish narrows the moment a container is stripped or the stow is broken. Discharge is the last chance to record the cargo as it landed.
Stage 04
After the loss
One instruction covers the survey and everything after it: quantum, liability, recovery — and, where a claim needs it, arrest.
- Salvage surveyDisposal to protect residual value
- Cargo claims handlingThe file run end to end
- Claims consulting — cargoInsured and uninsured alike
- Third-party administrationYour file, held and run for you
- RecoveryWhere a recourse is supported
- Vessel arrest representationSecurity, where a claim needs it
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